E-commerce Performance Case Study: Driving Significant ROAS and Conversions

Client: A Growing E-commerce Brand in the Health Sector

Period Covered: May 19, 2024 – May 18, 2025

Overview: This case study highlights the successful management of advertising campaigns for an e-commerce brand, demonstrating exceptional return on ad spend (ROAS) and significant conversion growth over a 12-month period. Through strategic campaign setup and ongoing optimization, the campaigns not only generated substantial revenue but also drove a high volume of valuable customer actions.

Challenges:

• Initial Challenge 1: Establishing a strong online presence and driving initial sales in a competitive market.
• Initial Challenge 2: Optimizing ad spend to achieve profitable growth and scale.
• Initial Challenge 3: Identifying and targeting the most receptive audiences for their products.

Goals: The primary goals for this campaign management initiative were to:

1. Maximize Return on Ad Spend (ROAS).
2. Increase Conversion Value.
3. Drive a high volume of conversions (sales/leads).
4. Maintain efficient cost per acquisition (CPA).

Strategies Implemented

1. Comprehensive Campaign Structure:
   • Development of well-organized campaign structures, potentially separating by product categories, audience types, and campaign objectives (e.g., brand awareness, consideration, conversion).
   • Utilization of various ad formats and channels (e.g., Search, Shopping, Display, Video and Performance Max Campaign.
2. Audience Targeting & Segmentation:
   • Thorough research and implementation of detailed audience targeting, leveraging demographics, interests, in-market segments, and remarketing lists.
   • Continuous refinement of audience segments based on performance data to focus on high-value customers.
3. Ad Creative & Copy Optimization:
   • Development of compelling ad creatives and persuasive ad copy tailored to different audience segments and stages of the customer journey.
   • A/B testing of various ad elements to identify the most effective combinations for driving engagement and conversions.
4. Bid Management & Budget Allocation:
   • Strategic bid management techniques (bidding strategies like Target ROAS, Maximize Conversions with a target CPA) to optimize spend for maximum returns.
   • Dynamic budget allocation, shifting resources towards top-performing campaigns and ad groups.
5. Ongoing Performance Monitoring & Optimization:
   • Daily/weekly monitoring of key performance indicators (KPIs) to identify trends, opportunities, and areas for improvement.
   • Regular adjustments to keywords, negative keywords, ad schedules, device targeting, and location targeting to enhance campaign efficiency.
   • Analysis of conversion paths and user behavior to uncover insights for further optimization.

Results: Over the 12-month period from May 19, 2024, to May 18, 2025, the managed campaigns delivered exceptional results:

• Actual ROAS: 464.76% – This indicates that for every dollar spent on advertising, the brand generated $4.65 in revenue, showcasing highly efficient ad expenditure.
• Conversion Value: $1.26 Million – A substantial amount of revenue directly attributed to the advertising efforts, signifying significant sales generation.
• Conversions: 5.28K – Over 5,000 valuable purchases were driven through the campaigns, demonstrating strong customer engagement and acquisition.
• Cost: $270K – This represents the total ad spend over the period, which generated the impressive ROAS and conversion value.